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SYTA Grievance Procedure
The SYTA Grievance Procedure is set up for a student to make a complaint - based
on the Code of Ethics - against a SYTA member. It may also be used by a SYTA
member to make a complaint - based on the Code of Ethics - against another
member. However, disputes between SYTA members are addressed in the SYTA Rules,
Sections 11, 12 and 13.
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Principles |
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The Procedure follows the principles of natural
justice.
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The members of the Ethics Committee treat all
people involved with respect. They act fairly, in good faith, without bias
and in a judicial temper (i.e. properly, justly, soberly).
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They give everyone the opportunity to adequately
state a case and to correct or contradict any statement prejudicial to
their case.
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No person may be judge in their own case.
That is, a person must declare any interest they have in the
subject-matter of any dispute before them, or any matter on which they are
called to make a decision.
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A person must have notice of what he or she is
accused.
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Any documents which are looked at by the
decision-makers must be disclosed to the parties interested.
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In short,
not only should justice be done, but
it should be seen to be done.
(Adapted from Osbourn's Concise Law Dictionary,
6th Edition. John Burke). |
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Processes |
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The Ethics Committee uses open and transparent
processes.
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The Grievance Procedure should be accessible,
with assistance for people who cannot make written complaints.
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There are no financial charges for people using
the Grievance Procedure.
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The criteria for decision-making are uniform and open.
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Documentation - including records of telephone and face to face
conversations, meetings and decision-making processes - is kept.
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People using the Grievance Procedure have access to documents that
concern them where relevant and appropriate.
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The Ethics Committee keeps information confidential in the wider
community and members behave with discretion in the wider community.
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The Ethics Committee's composition in membership should be appropriate
to the circumstances, for example, in terms of gender, expertise and
geographical location. In particular circumstances the SYTA committee may
co-opt members to the Ethics Committee.
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The Ethics Committee is responsible for monitoring the implementation
of its decisions and recommendations.
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The Ethics Committee is independent in its decision-making but
accountable generally to the SYTA committee and membership.
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Practice |
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The Ethics Committee will:
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Encourage people to communicate face to face about the grievance,
if appropriate, before using the Grievance Procedure.
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Require people to put the grievance in writing, making special
provisions for people who cannot do this.
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Recommend that both parties use a professional mediator to resolve the
grievance
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If mediation is not an option, or if mediation fails, make special
provisions to address the grievance. For example, mediation is not an
option in cases of alleged sexual abuse or other alleged criminal
behaviour.
These special provisions include:
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If appropriate, recommend to the SYTA Committee:
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Inform parties in writing that they have the right of appeal (in
writing and within a set period of time) to the SYTA Committee.
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If you wish to submit a complaint about a SYTA member to
the Ethics Committee please print and mail this
Grievance Form. Should require assistance or advice in completing this form,
please email the
Ethics Committee.
The Grievance Procedure can also be represented
diagrammatically as below.

Back to Code of Ethics
Back to About SYTA
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